Business Services

PC Troubleshooting and Help

PC Troubleshooting / Diagnostics

We can troubleshoot and diagnose problems with your software, hardware, Internet, email, operating system, and more. Through a series of system tests and diagnostic checks, we'll get to the root of your problem and advise you on the best possible solution.

Network Consulting & Repair

Business Network Design / Installation

A wired or wireless LAN, or Local Area Network, connects your company's computers and allows them to share resources such as files and printers. If your office has multiple computers, you can gain tremendous benefit by networking them. We'll design and construct the perfect network for you, and put your business into high gear.

Network Troubleshooting / Support / Repair

Are you having problems with your existing network? If your network is down or not functioning properly, it is difficult for your employees to be productive, which costs your business time and money. We'll come to your office to troubleshoot, diagnose, and fix the problems ailing your network.

Wireless Network Security

The default installation for most wireless networks does not include setting up security, which means that over 75% of all wireless networks are NOT secure! So unless you have taken deliberate steps to implement security, more than likely your network is at risk. We'll come to your business and lock down your network, so you can keep unwanted hackers and other pesky intruders out by restricting access to only the computers of your choice. Don't chance having your critical business data stolen, let us secure your network today!

System Protection and Internet Security

Virus / Spyware / Adware Protection, Scan and Removal

Whether a hacker or identity thief has infected your computers or email with Trojans, malware, or other nasty enemies, we have just the medicine they need. We'll scan the entire hard drive and remove every trace of unwanted junk that slows down your computers and threatens the confidentiality of your private information. We'll also teach you how to keep your computers spotless and secure by preventing future outbreaks.

Internet Content Filtering

Don't let your employees take advantage of their Internet privileges! When employees spend too much time on irrelevant or obscene websites, it decreases productivity and costs organizations, like yours, time and money. We come to your business, help you purchase, install, and configure Internet filtering software that blocks access to irrelevant and obscene websites, prevents your employees from spending too much time online, and more. We then give you a personalized training session on how to use the software.

Data Recovery and other Business Data Services

Data Recovery

Losing critical data can have devastating effects on the financial, legal, and productivity aspects of your business. A staggering 60% of all businesses that have suffered catastrophic data loss never fully recover. Let us help you recover from disaster and prevent your business from becoming a statistic! Whether you've lost your data due to accidental deletion, damage caused by a power surge, corruption brought on by a virus or worm, the "formatting" or "fdisking" of your hard drive, or even an entire system crash, we can get your valuable data back. The types of data we can help you recover include email, documents, spreadsheets, system files, databases, and more. We can also recover data from CD and DVD media, memory cards, and other portable devices.

Secure Online Data Backup

Unexpected catastrophes like hard disk failure, accidental file deletion, virus infection, fire, and theft happen frequently to businesses every day. It is absolutely essential that your business performs backups of all your critical data to protect your business in case the unimaginable occurs. Protect your data with our Secure Online Data Backup Service!

Data Migration

Is your business looking to upgrade to new computers? If so, you'll need to transfer the data from your old computers to your new computers. With our data migration service we can help you do just that.

Secure Data Deletion

Don't get caught giving away your confidential data! If your business is selling, donating, or otherwise getting rid of its old computers (or even just upgrading hard drives), you must ensure that all your sensitive data is securely erased. Deleting files, or even formatting the entire hard drive, does NOT actually remove the data from your drive. All your old email, private business documents, customer databases, trade secrets, tax returns, passwords and more still exist on the drive. With a little know-how these files are easily recoverable, and can lead to identity theft of your business or your employees. With our secure data deletion service we can wipe your entire hard drive, or even just a few files or folders, so that the data is completely destroyed and 100% gone with absolutely no possibility of it being recovered.

Data Recovery Strategies and Disaster Planning

Have you ever worried about what would happen if your business suddenly lost all of its data? Would you be able to recover? Don't become part of the 60% of businesses that are unable to recuperate from catastrophic data loss. Let us help you plan for, and be able to recover from, the worst.

Hardware Support

Hardware Install / Upgrade / Repair

We can install or upgrade any internal or external hardware device on your desktop or laptop computer. Examples of hardware devices that we install or upgrade include: hard drives, RAM (memory), network interface cards, CPU (processor), printers, scanners, video cards, monitors, CD-ROM drives, DVD-ROM drives, CD/DVD burners, modems, sound cards, speakers, webcams, digital cameras, CMOS batteries, external zip drives, and more.

Software Support

Operating System Installation

If you're ready to upgrade to the latest operating system or if you want a fresh installation of your current operating system, we can help you wade through the process. We will come to your office and install, or reinstall, Microsoft Windows and all critical updates onto your desktop or laptop. This service includes formatting, or clearing off, your hard drives which makes your systems run smoother and brings them back up to speed.

Install / Upgrade Single Software Title

We'll install or upgrade a single software title and all critical updates on one desktop or laptop. High-speed Internet required for critical update installation.

Install / Upgrade / Repair Software Suite

We can install, upgrade, or repair one software suite and all critical updates on a single desktop or laptop. Examples of software suites include: Microsoft Office, Internet Security packages, etc. High-speed Internet required for critical update installation.

Software License Audit

We survey each one of your computers to determine the number of software licenses installed. If the number of installed licenses is greater than the number of licenses purchased, we will help you develop a plan to come into compliance with licensing laws.

Routine Maintenance and Cleaning

System Tune-Up and Optimization

We'll optimize your systems with hundreds of system tweaks and enhancements that will defragment your hard drives, accelerate performance, make Windows boot faster, and increase your Internet and download speeds. We'll also perform several critical system updates, maintenance tasks, and repairs that will correct hard drive problems, clean and optimize your system registry, find and fix stubborn system errors, and more. Let us keep your computers running smooth, fast, and error free!

Physical Cleaning

Experts recommend that you clean your computers every 3-6 months. Removing dust and dirt buildup not only stops the spread of germs, but also keeps your computers functioning properly, and even extends the life of your computers by allowing them to properly cool themselves. Let us come out and give your computers the ultimate cleaning; we'll remove the dust particles from inside your computer cases, spray your keyboards and mice with compressed air, and shine up your monitors. Your computers will look and run like new again!

Advice and IT Consulting

Technology Planning

If you want to implement technology into your current business practices, but don't know the best course of action, we will sit down with you to determine and document specific ways you can leverage technology in your business.